A Complaint is a claim or protest formulated by a person or entity, due to a disagreement or non-conformity with any of the processes or services provided by Profonanpe. The following are grounds for Complaints:
The complaint may refer to workers, consultants and, in general, to people and/or suppliers who provide services in and for Profonanpe.
Complete the form available here, then send the document in a sealed envelope to our Profonanpe offices at Av. Parque Gonzales Prada N°396, Magdalena del Mar – Perú.
Download below the resolution of complaints issued to Profonanpe.
In case you have any complaints, fill out the form below.